Filling a Crucial Need
Many industry associations, groups, manufacturers, and distributors offer tons of useful information and resources highlighting processes and products. Many also provide training and management strategies to drive greater efficiency, productivity, engagement, and an improved culture but, despite all the available information, many facility management (FM) executives lack the necessary assessments and data to verify that their cleaning operations consistently deliver clean, safe, and healthy facilities at the lowest overall cost.
With recent heightened awareness around the importance of cleaning for health - and the looming threat of another pandemic - it is no longer enough for FM executives to simply assume their departments are doing a good job, or blindly trust that their facilities are being properly cleaned and disinfected. FM executives now must be able to prove that their operations are best-in-class.
Having worked with large, in-house custodial departments, Mike and his team understand what FM executives face at these institutions and have successfully resolved these challenges and frustrations again and again. Over the past 30 years in the professional cleaning industry, they have worked with cleaning chemical manufacturers, janitorial distributors, and small to medium-size building service contractors (BSC's). They have also worked with in-house, unionized custodial staffs of K-12 schools, universities, colleges, and other large complex venues, trained custodians and managers on how to vastly improve their operations and outcomes, and witnessed in-house cleaning operations that struggled to improve, only to have their responsibilities outsourced and their departments dismantled.
By leveraging their vast business and cleaning industry experience and success building and leading teams, they assist FM Executives and Custodial Services leaders in conducting operation-specific, integrated and comprehensive assessments of their current practices and policies, and verification of those results with reliable data. Based on those assessments, they build a prioritized improvement plan to deliver significant, sustainable, long-term results for their cleaning operation, to ensure they remain at the top of their game and are recognized as such. Mike and his team can design an efficiency-improving implementation strategy that can encompass web, mobile application or more personal avenues like public relations, social media marketing and lead generation.
If you are a BSC or FM executive having difficulty verifying your team’s success, I invite you to book a 10-minute call and see if you might be a good fit for what we do.