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How FM Executives Can Avoid Information Overload

We live in a time where we are drowning in information while starving for knowledge. It seems the industry information comes from everywhere, including distributors and manufacturers, associations like APPA …

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In-House Custodial Leaders vs. Managers: Which Are Yours?

I recently wrote about the need for facility management (FM) executives to hire and retain the right in-house custodial workers—and let subpar workers go before they cost upwards of $1.2 million each. Now, …

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How Facility Executives Can Combat the Outsourcing Threat

Even before COVID-19, outsourcing cleaning was a growing trend in schools, colleges, universities, and large venues everywhere. Typically replacing in-house teams with hired contractors occurs when the institution’s executive team …

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How Facility Management Executives Can Avoid the $1.2 Million Mistake

When it comes to making changes, many facility management executives overseeing in-house cleaning operations focus on products, procedures, and protocols. These are the first places they look to make everything …

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